Making Appeals Work
Case Law Pack
First Edition - October 2016

Making Appeals Work - Case Law Pack
First Edition - October 2016
Tribunal Procedure and Practice

This is an essential buy for any organisation undertaking First-tier Tribunal and Upper Tribunal work. The publication contains a digest of case law decisions of Social Security Commissioners/the Upper Tribunal and judgements made by superior courts covering the bringing and hearing of Social Security benefit appeals before the First-tier Tribunal and Upper Tribunal.

The topics covered include:

  • postponements and adjournments
  • approach to cases where the claimant is unable to attend appeal hearing
  • when there is a requirement for an oral hearing as opposed to a paper hearing
  • the extent of the inquisitorial function of a First-tier Tribunal
  • what may constitute evidence, conflicting evidence, standards of evidence and burden of proof
  • claimant credibility and demeanour
  • use of tribunals “on the day” observations
  • adverse decisions - removing an award which is not the subject of the appeal
  • role of the representative and representative evidence
  • role of the Presenting Officer
  • use of interpreters and interpreters competence
  • statement of reasons - adequacy, omissions and delays
  • what constitutes an error of law

This publication may be purchased in:

  •    £58.50 - printed book format per copy
  •    £49.50 - electronic (usb stick) format
  •    £82.50 - both printed book and electronic (usb stick) format per set

Those purchasing a copy in electronic format will also get included on the USB stick a full electronic copy of all the case law decisions summarised within the publication.

The price includes postage and packaging to mainland UK and Northern Ireland. Orders for the publication may be made through MNP Training by email mark.perlic@mnptraining. Please provide company details and the desired delivery address when ordering. An invoice will be dispatched following any email order.


This substantial publication will prove invaluable to new and seasoned advisers (and decision-makers and tribunal members) seeking to establish matters of both good practice and procedure and matters of law in the hearing of appeals.


This publication has two case law tables to assist readers to research and locate decisions and judgements. One, located at the front, lists case law according to topic. The other, at the back, provides a chronologically ordered reference table enabling both case law decisions and judgements to be located according to their designation.